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Refund Policy

Refund & Return Policy – Fira Art Gallery

We want you to love your artwork! If you’re not completely satisfied with your purchase, here’s our policy:

1. Returns

  • Returns are accepted within 14 days of receiving your painting.

  • The painting must be in its original condition, undamaged, and with all original packaging.

2. How to Return

  • Contact us at info@firaartgallery.com to request a return.

  • We will provide instructions for safely shipping your artwork back to us.

  • You are responsible for return shipping costs unless the item arrived damaged or defective.

3. Refunds

  • Once we receive and inspect the returned artwork, we will process your refund.

  • Refunds will be issued to the original payment method within 7 business days.

  • Shipping fees are non-refundable (unless the item was damaged or incorrect).

4. Damaged or Defective Items

  • If your painting arrives damaged or defective, contact us immediately at: info@firaartgallery.com

  • We will arrange a replacement or full refund, including shipping.

5. Exchanges

  • Currently, we do not offer direct exchanges. You may return an item for a refund and place a new order if desired.

6. Contact Us
For any questions about returns or refunds:
Email: info@firaartgallery.com
 

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