Modern British Paintings & International Works of Art
Refund Policy
Refund & Return Policy – Fira Art Gallery
We want you to love your artwork! If you’re not completely satisfied with your purchase, here’s our policy:
1. Returns
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Returns are accepted within 14 days of receiving your painting.
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The painting must be in its original condition, undamaged, and with all original packaging.
2. How to Return
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Contact us at info@firaartgallery.com to request a return.
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We will provide instructions for safely shipping your artwork back to us.
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You are responsible for return shipping costs unless the item arrived damaged or defective.
3. Refunds
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Once we receive and inspect the returned artwork, we will process your refund.
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Refunds will be issued to the original payment method within 7 business days.
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Shipping fees are non-refundable (unless the item was damaged or incorrect).
4. Damaged or Defective Items
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If your painting arrives damaged or defective, contact us immediately at: info@firaartgallery.com
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We will arrange a replacement or full refund, including shipping.
5. Exchanges
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Currently, we do not offer direct exchanges. You may return an item for a refund and place a new order if desired.
6. Contact Us
For any questions about returns or refunds:
Email: info@firaartgallery.com